FAQ

It is a structured review of how your business uses websites, sales, marketing, operations, security, AI, and reporting. You receive a health score, practical recommendations, and a clear next step—usually a consultation booked on WhatsApp. The Assessment replaces the previous Free AI Audit as the broader Business Technology Assessment, and includes technology and AI readiness.

Published starting prices are on our Pricing page. We productise entry offers such as websites and care plans, then phase larger systems work. Exact pricing depends on scope—start with the Assessment so we diagnose the right first step, not the most expensive one.

Digital cards typically take 1–2 weeks. Custom business apps typically take 4–12 weeks. Many SME website projects land in a matter of weeks once content and decisions are available. Milestones are agreed upfront so you see value early.

Yes for larger projects: deposit, beta, and go-live milestones. Details are confirmed in your proposal.

Business data belongs to the client; exports are available on request. Code ownership and licensing are set out in the project agreement.

Go-live includes a secure HTTPS cloud URL. Ongoing hosting, updates, and support are covered via a monthly care plan.

Yes. Hosting and care plans cover maintenance, updates, and agreed change allowances so you are not left hunting for a freelancer when something breaks.

We design with privacy in mind: clear consent on forms, purpose limitation, and sensible access control. See our POPIA and Privacy pages for operator details.

Yes where feasible. Legacy systems (for example Microsoft Access) are scoped and quoted separately.

We build primarily with Next.js, TypeScript, Tailwind, and Supabase on Vercel.

Yes. Custom app packages include training (video or on-site in Cape Town / Eerste River). Extra sessions are available on request.

Yes. WhatsApp is a primary booking and enquiry channel for VonWillingh Online. Use Book via WhatsApp anywhere on the site.